Willow Street Medical Centre

Dr Peter Barling
MB ChB (Birmingham 1972) DA DObst RCOG

Dr Anthony St John Taylor
MB ChB (Birmingham 1975) DRCOG

Dr Timothy Breese
MB ChB (Cardiff 1986) DRCOG MRCGP

Dr Rhys Nguyen
MB BS (South Australia 1992) FRACGP

OTHER DOCTORS

Dr Fiona Whittingham
MB BCh (Cardiff 1988) DCH MRCOG MRCGP

Dr Whittingham is a fully qualified medical practitioner who is available to see and treat patients five sessions per week for the practice. Wednesday 9.00 - 11.30am and 2.00 - 5.20pm, Thursday 9.00 - 11.30am and Friday 9.00 -11.30am and 2.00 - 5.20pm.

PRACTICE STAFF

PRACTICE MANAGER

Mr Kevin Morris is the practice manager and is responsible for the business management of the practice. He would be happy to hear your views and suggestions about the services offered by the practice.

RECEPTION STAFF

The ladies behind the reception desk will assist in making emergency and routine appointments to see your doctor, answer numerous and varied questions and offer help and assistance at all times. It is a legal requirement that confidentiality of patients' records is maintained at the highest level by all staff.

PRACTICE NURSES

Sister Ailsa Phillips RGN DipA and Sister Cheryl Hughes RGN are the practice nurses and are available by appointment. Their numerous tasks include:

They also assist the doctors in minor surgery and are always available to offer professional advice. Appointments may be made by telephoning the medical centre.

PRACTICE PHLEBOTOMIST

Mrs Tracey Cripps-Hughes is the practice phlebotomist and is available by appointment.

ATTACHED STAFF

Shropshire County Primary Care Trust employs the following staff who work from within the medical centre:

HEALTH VISITORS

Our health visitors are situated at Victoria Road. Their direct line is 01691 663418. They are involved in teaching everyone in the family about healthy living, starting with the mother and her new baby. They contribute to the growth of a healthy child and is able to recognise the needs of families in cases where people perhaps may not be fully aware of health risks. Working with the elderly is another area covered by the health visitor.

DISTRICT NURSES

Their direct line is 01691 671677. The district nurses care for patients in their own homes, advising on nursing problems and self-care, and showing carers how to cope in their absence. Duties range from injections and dressings to caring for the terminally ill.

PRACTICE COUNSELLOR

Jackie Earl. Jackie is available on Tuesday afternoons and Wednesday mornings for counselling sessions. These sessions are only available by referrals from one of the doctors in the practice.
You may occasionally be offered an appointment with a counsellor in their final year of training. Please indicate if you do not wish to accept such an offer.

Rob Dyas. Rob is a Cognitive Behavioural Therapist who is here on Friday mornings by appointment.

GENERAL PRACTITIONER REGISTRARS AND STUDENTS

Our practice is a training/teaching practice. Our registrars are fully qualified and have a great deal of hospital experience. Registrars are attached to our practice for six to twelve months and patients find their fresh, enthusiastic approach adds to the health care we provide. The registrars usually become general practitioner partners after completing their training and are at all times encouraged to seek advice when required from the practice partners. We are also fortunate to have medical students attached to our practice for short periods. With the patient's consent they may consult with the partners and learn about general practice. When booking an appointment you may be asked if you would consult with one of our registrars, who are excellent doctors, appointed by the practice. We are confident that they will give our patients modern, effective and caring treatment.

ZERO TOLERANCE

We operate a zero tolerance policy on violence or abuse to doctors and practice staff. Any patient who is abusive or commits an act of violence will be removed from the practice patient list.